Please contact Nicola Cole for all general enquiries

Telephone: 

+61 (0) 423 052 251 

Email: 

nicola@riverlandspolo.com

Postal Address:

Level 12, 210 George Street, SYDNEY NSW 2000

Riverlands Polo is located at:

Windsor Polo Club

Opposite corner of Old Kurrajong Road and Triangle Lane

Richmond NSW 2753 Australia


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Terms and Conditions


Booking Terms and Conditions

It is a condition when making a booking with Riverlands Polo (“RP”) that all participants agree to our Full Terms and Conditions and our Cancellation Policy below.


Full Terms and Conditions

  1. All clients must notify RP in writing at least 24 hours prior to their booking if they are no longer able to attend for chukkas or coaching.  Failure to notify RP will incur a 50% charge of the booking fee.
  2. In the event that RP needs to cancel, modify or postpone an event for any reason; for example but not limited to, extreme weather conditions, safety or security or minimum numbers not being achieved, bookings may be transferred to another date, person or reissued as a gift voucher without loss of fees. 
  3. RP reserves the right to refuse or withdraw permission for the use of any lease horse on the basis of safety of the horse.
  4. Gift vouchers purchased for RR are valid for 12 months and cannot be exchanged or refunded.
  5. Anyone who makes a booking or participates in an activity with us agrees that PR is authorised to communicate with them via electronic marketing means.  Clients may unsubscribe at any time by clicking the unsubscribe link at the bottom of any marketing material.
  6. Due to the possibility of injury and the inherently dangerous nature of the activities we offer, it is recommended that all participants ensure they have adequate travel, private health and personal accident/income protection insurance in place prior to participating.
  7. RP reserves the right to revise these terms and conditions, including the Cancellation Policy, at its sole discretion at any time by posting the revised terms and conditions on this page. You should visit this page frequently to view the current terms and conditions.


 Cancellation Policy & Refunds

In circumstances of changes to any booking dates, no refund shall be processed and the fees may be used as a credit for additional bookings of an equivalent value. RP shall not provide any compensation for fares, hotel cancellations or any financial losses born by the client as a result of postponement of a booking.

Gift vouchers or credit paid in advance for bookings may not be refunded unless exceptional circumstances apply.  

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